Vooplus gaming platform is a subordinate service platform of Vooplus Ltd. ("Vooplus"), aimed at providing more high-quality products and services. Under the permits of law, the use of our services may involve the collection and use of your Information on our services (including providing your Information to the service providers and the affiliated companies) according to the Personal Information Protection Act, in order to provide and improve our Services. And we ensure that all information collected would be kept strictly confidential when used.
1. USE OF INFORMATION
When you are playing in Vooplus gaming platform, some of your personal information may be required for the use of member services of Vooplus, the usages of your information are as below:
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To verify the identity of the Vooplus account owner, we need to collect your name, ID Card Number, address, email, and other similar information.
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To provide services and support from Vooplus gaming platform as you required, these contact information (including address and email) will be used to provide you with the latest information, such as new products and new services.
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When you comment in the discussion forum or answer to the survey, we will collect your email address and your name.
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To analyze data statistics for better services, the information relevant to services may be used so that we can set the contents which are the easiest and the most suitable to use for users.
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The information are used for market promotion (including to contact you directly or notify you the latest news by other ways). We are dedicated to following the guides of our company and choosing partners with good reputation to provide services. Please also note that this Privacy Policy does not apply to Information which are provided to any third party services (including buyers or sellers of Online Auction, online shop, or other websites) from you. We suggest you consult the relevant sides first before you provide any personal information.
2. COLLECT OF INFORMATION
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Basic information: name, gender, date of birth, ID card number, passport No., phone number, address, email, marriage, family status, name of the statutory guardian, or other information that may be used to verify you directly or indirectly. Besides, we may need the original files or the copies for checking if necessary.
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Accounting information: financial institutions account, credit card number, dealings information, and other financial situations. And we may need the original files or the copies for checking if necessary.
3. DURATION OF USE OF INFORMATION
Vooplus may use your information during operating.
4. AREAS OF USE OF INFORMATION
Vooplus may use your information in global areas.
5. DISCLOSING INFORMATION
You acknowledge and authorize Vooplus to retain and store all the information you provide and place the information in one or more of the Company's databases. We will maintain a comprehensive control and protection to all information in accordance with strict standards of security and confidentiality, and will not disclose it to any third party, except for the following persons or organizations:
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Employees in Vooplus who have received formal training in handling customer information and have authorization from the company.
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Third-party service providers who provide support services. These providers must comply with the privacy standards of this Privacy Policy since they are bound to the agreement.
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Any person who need to know the information based on applicable laws, government or regulations.
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Any trustee or transferee who benefits from our company when there is a situation of company's business restructuring, reorganization or similar incident happening.
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The person or organization that you make deal with through Vooplus platform services, such as payment services, banks, financial institutions, or other institutions.
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If there is any of the following situations in Vooplus, we will retain the right to disclose your personal information to the specific person:
a) Vooplus has sufficient reasons to believe that to disclose your information is necessary for identifying or contacting you.
b) You violate the terms of Use of Vooplus website or products, your acts cause damage or interference to Vooplus website, rights, products, or other users, or the person who suffers damage or interference takes legal action against you.
c) Vooplus has sufficient reasons to believe that you are involved in fraud, or other illegal and default actions.
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Any advertiser or any other site linked to Vooplus website you find may also collect your personal information, but this Privacy Policy does not apply to the advertisers or other websites, and can not control their behavior.
6. IMPACT OF NOT PROVIDING INFORMATION OR PROVIDING FALSE INFORMATION
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When you join as a member of Vooplus website or apply for other services with the necessity to fill in your personal information, if the information you provide are reported by others to be untrue or Vooplus find that the information are insufficient to confirm the authenticity of your identity, Vooplus will have to suspend our services for you. After you make the correction, Vooplus will restore the services if we confirm the authenticity while not processing your request if we can not confirm.
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When you join as a member of Vooplus website or apply for other services, there are some information which are optional to fill in. But this also means that you will not be able to use services or products that required registration or relevant information (such as "subscribe to the newsletter" and birthday benefit). Besides, if your account is assumed or your information are stolen, we will not be able to process your request because we can not confirm the authenticity of your identity from the unprovided or untrue information.
7. CHOICE OF USER
Vooplus will occasionally provide the latest news by e-mail to users or make communications without your request. If you do not wish to receive future messages without your request, you may contact our customer service by e-mail, and they will remove your name from the contact list of the messages above. We will only keep your contact details for the use to provide you with customer services, such as to notify you the latest discount, modifications of member services, etc.
8. INFORMATION COLLCETED USING COOKIES
We may use "Cookies " to collect users' information for services, which helps users to re-visit the website. A cookie is a small piece of text sent to your browser by the website you visit. It helps the website to remember the information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful for you. Recently, the information collected by Cookies will be used to improve our services. The information provided from Vooplus services are based on an analysis of the company about the cumulative use of the services of users, and the data are organized and orchestrated. Cookies help you to login the application faster and more conveniently, meanwhile, preserving data between sessions.
You can change your browser options to stop automatically accepting Cookies without affecting the access to our company's website, but Cookies do make our services more convenient to use. Please note, however, that if you don't accept Cookies, it will make it complicated to use our services or you will need to input information for quite many times. Besides, you may not be able to access all portions or features of the Services.
9. DATA SECURITY
We are concerned about the security of the collected information, and has implemented measures to prevent unauthorized access to or use of such information. Vooplus system uses appropriate security protocols for authentication and authorization to protect the security of electronic communications. However, for any breach of security, the unauthorized disclosure or use of such information, we are not responsible.
10. NOTE OF USER'S POST
Your information may be searched by spider in any website where general public are accessible like Vooplus gaming platform. If you choose to disclose your personal information in such websites, you shall be more careful.
You may request to have your account information deleted. To protect your personal information from accidental or malicious deletion, when you ask us to update or delete your account information, we will ask to confirm your identity before we act on your request.。
To request data deletion:
1. If you login through your Facebook account, you need to delete your Facebook account data:
1) Click on the top right of Facebook.
2) Select Settings and Privacy, and then click Settings.
3) Click on Apps and Websites, find and select the apps or website from which you want to delete data, and then click Remove.
2. If you login through other methods. Please make a request via email: cs@vooplus.net.
11. PRIVACY POLICY UPDATES
We are very concerned about privacy issues of users. When it is necessary to update the policy because of new functions or new services of the company, we will notify users about the relevant modifications before we modify it.
12. OTHER RIGHTS
When your personal information are confirmed to be your own by Vooplus, you may apply for the following matters:
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To check whether the company hold any of your personal information.
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To check your information held by the company.
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To require to modify your information.
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To check the occasionally implemented policies and practices by the company on the information and the types of information.
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To prohibit access to or use of your information, and require to be informed about any action taken by Vooplus about the above requirements. Vooplus will retain the right to charge a reasonable fee to follow the above requirements.